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Where we can help

  • Practice Business Strategy – target markets for patients, routes to market, care/services mix, practice business income targets, practice development activity planning
  • Change Management & Leadership – communicating values and beliefs, policy and strategy, gaining ownership across the practice, facilitation of team action planning and problem solving
  • Patient Communication Skills Training – consultative, care-based communication approaches, patient relationship management and development, advanced language and non-verbal skills to enhance patient comfort and recovery
  • Value Proposition – what it is you really do for the patient - what you’ve got, why a patient should be interested in it, what makes your approach different – construction of a suite of front-line practice development and communication tools

Selected Clients

NHS Innovations
Azimuth Dental
Zoll Medical
John Radcliffe Hospital, Oxford
Williams Medical Supplies